Question 1

What does TradeLead Recovery do?

Accepted Answer

TradeLead Recovery installs and manages a done-for-you lead recovery and follow-up system for trade contractors. This includes missed-call text-back, instant lead response, CRM pipeline setup, estimate follow-up sequences, old lead reactivation campaigns, review request automation, and weekly owner reporting. We handle the setup and ongoing management so you do not have to.

Question 2

Is this software or a service?

Accepted Answer

TradeLead Recovery is a done-for-you service, not software you log into and manage yourself. We use a combination of tools and workflows to build and run your lead recovery system. You receive a weekly report and can reach us for support, but you do not need to learn or manage any software.

Question 3

Who is this for?

Accepted Answer

TradeLead Recovery is built for trade contractors — HVAC, plumbing, electrical, roofing, pools, remodeling, handyman, gutters, screen enclosures, fencing, landscaping, restoration, and similar trades. It is designed for contractors who are already generating leads but losing too many to missed calls, slow follow-up, or dead estimates.

Question 4

Is this for brand-new companies?

Accepted Answer

TradeLead Recovery is best suited for contractors who are already generating leads — whether from Google Ads, organic search, referrals, or other sources. If your business is brand new and you are not yet receiving regular leads, the system will have less to work with. We recommend scheduling a demo so we can assess whether it is the right fit for your current stage.

Question 5

Do you generate new leads?

Accepted Answer

TradeLead Recovery is not primarily a lead generation company. Our focus is on helping contractors recover and convert the leads they already receive — missed calls, slow follow-up, dead estimates, old leads, and missing reviews. We do offer Google Ads coordination as an optional add-on, but our core service is lead recovery, not lead generation.

Question 6

Can you work with my existing CRM?

Accepted Answer

In many cases, yes. We will review your current CRM or software during onboarding and determine whether we can integrate with it or whether a separate pipeline setup makes more sense. Please mention your current CRM when you schedule your demo.

Question 7

Do you guarantee results?

Accepted Answer

No. TradeLead Recovery does not guarantee specific revenue, booked jobs, Google rankings, conversion rates, or lead volume. Results depend on your trade, market, lead quality, speed of response, team behavior, offer, pricing, and sales process. We build and manage the system — the results depend on many factors outside our control.

Question 8

How long does setup take?

Accepted Answer

Most clients are fully set up and live within 5 to 10 business days after onboarding. We handle all technical setup, configuration, and testing before going live.

Question 9

Do I have to sign a long contract?

Accepted Answer

No, we do not require a long-term contract, however all packages require a 90-day minimum commitment unless otherwise agreed in writing. After the initial 90 days, you may cancel with 30 days written notice.

Question 10

Can I schedule a demo first?

Accepted Answer

Yes, and we encourage it. Scheduling a demo before purchasing is the best way to make sure TradeLead Recovery is the right fit for your business. We will walk you through the system, review your current lead flow, and help you choose the right package.

Question 11

How do payments work?

Accepted Answer

Payments are processed through PayPal. Setup fees are due at signup. Monthly service fees are billed monthly. All packages require a 90-day minimum unless otherwise agreed in writing. PayPal subscription links are provided after your demo or upon package selection.

Question 12

Are SMS, software, and third-party fees included?

Accepted Answer

No. Third-party software fees, SMS carrier fees, ad spend, answering service fees, and special integration fees may be billed separately and are not included in the base package pricing. These costs vary depending on your usage and the tools required for your setup. We will outline any expected third-party costs during onboarding.

Frequently Asked Questions